We take good care of you<\/strong><\/p>\n Plaza Florida Suites has been welcoming guests from all over the world for more than 45 years, making a great stay our priority. We are committed to preserve the health and integrity of our guests and our staff through these difficult times.<\/p>\n Company\u2019s protocols<\/strong><\/p>\n We are following the guidelines of the “General Tourism Activities Protocols” dictated by the Dominican Republic’s Ministry of The Presidency.<\/p>\n Facilities<\/strong><\/p>\n \u2022 We encourage cashless operations. Staff<\/strong><\/p>\n \u2022 All our employees were tested for Covid-19 before we reopened our operations. Guests<\/strong><\/p>\n \u2022 Guests that arrive from other countries must comply with all entrance protocols in place. Sanitary procedures<\/strong><\/p>\n \u2022 Out staff will be constantly committed to comply with all health and safety standards required. Front desk, check-in and check-out<\/strong><\/p>\n \u2022 Virtual check in will be available in the near future. In the meantime we have implemented changes in our processes for the benefit of our guests and employees.
\n\u2022 Hand sanitizer dispensers have been distributed throughout the hotel, for the convenience and protection of our guests.
\n\u2022 Signs have been placed to identify physical distancing guidelines. <\/p>\n
\n\u2022 All employees will have their temperature taken before beginning their shifts. Employees will be asked daily the health questionnaire previously set in the Protocols.
\n\u2022 Employees will use the required outfit defined in the Protocol (PPE, IPE). Frequent hand washing and the use of sanitizers is required to all staff, for the sake of everyone.
\n\u2022 We constantly train our staff on Covid-19, and facility sanitation protocols. <\/p>\n
\n\u2022 It will be required that all guest complete a small questionnaire in order to identify any COVID-19 symptoms.
\n\u2022 All of our guests will have their temperature taken during their stay.
\n\u2022 We encourage cashless transactions.
\n\u2022 Guests will receive a mask during their stay. They will also have access to hand sanitizer dispensers throughout our facilities.
\n\u2022 All areas are constantly disinfected, especially areas with high transit and high human contact.
\n\u2022 In the event that any of our guests present COVID-19 symptoms or tests positive, our staff has been trained to activate different protocols: a) Help contain the infection, b) Provide medical information to the guest, c) Ensure the proper sanitation of the exposed areas.
\n\u2022 We encourage guests to provide all necessary information at the time of the reservation to ensure a prompt and fast check-in: Passport, ID, email, etc.<\/p>\n
\n\u2022 If a guest presents COVID-19 symptoms the guest attention protocol will activate immediately.
\n\u2022 If any guest requires specific orientation on COVID-19 related issues he\/she can access the *462 toll free line available 24\/7 from the government or the \u201cAurora MSP\u201d communication system, a WhatsApp help line form the Public Safety Ministry, with the numbers (809) 449-6262 y (809) 409-6262. The 911 emergency number is always available for an emergency service.
\n\u2022 In the event that a guest tests positive un the COVID-19 test he\/she will be immediately transferred to an isolation area in our facilities. <\/p>\n
\n\u2022 As part of our check in process, temperatures will be taken to our guests and also a small questionnaire will be applied to determine any COVID-19 symptoms.
\n\u2022 The reception area will have the capacity to serve 3 guests at the same time. Remaining guests can wait in the room next door, for social distancing purposes.
\n\u2022 At the time of check in, all guests must have read this document. If not, a printed copy will be handed to them.
\n\u2022 Room changes will be limited and will be subject to availability and the established sanitary protocols.<\/p>\n